About Us
Login/Register
Frequently Asked Questions
You can register with your mobile number/email id with OTP. Once you have put the mobile number/email and OTP, registration process will start. Being a B2B platform, the only requirement to register with Bartan.com is that you own or work at a business or a shop. Given the trade oriented nature of the transactions, end consumers will not find enough value on Bartan.com.
‘Add to Cart’ button will activate once your Bartan.com account has been approved. Your account will activate within 24 hours of submission. We will intimate you through email and SMS.For any delay, please contact to customercare@bartan.com
You can login our website with your email ID which you have mentioned during registration process. OTP will be shared on your email.
Click on ‘Contact us’ menu, mention your query and submit. We will contact you shortly.
We have fixed ‘Minimum Order Quantity’ for all products. A buyer needs to purchase at least the mentioned MOQ to continue the trade. For any query, please contact with our team at customercare@bartan.com
You can download Bartan.com App on Google Play store.
You can cancel the order only if the product has not been shipped yet. For any order related queries, to cancel or to modify your order – Please email us at customercare@bartan.com.com
No. We only deliver orders within India.
For all areas serviced by reputed couriers, the delivery time would be within 2 to 7 business days after dispatch (business days exclude Sundays and other holidays).
COD option is available.
You'll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (before shipping has been done) and re-order the same.
The order status is updated automatically in My Account >> My Orders section on the website. You can log in to your account to check the status of your order anytime or you can email us at customercare@Bartan.com if you have any specific queries regarding your order.
Your card information is saved in a Card Vault with Razor or CC Venue , one of the leading PCI DSS (Payment Card Industry Data Security Standards) compliant payment service providers in India. They use world-class encryption technology to securely share information between Bartan.com and Razor or CC Venue.
After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order.
A. Failed transactions are normally rolled back within 7 business days. The time taken can vary from bank to bank and we, unfortunately, won't be able to expedite this. Please check with your bank for more details.
B. If the transaction is successful and the money has been credited to our account we will initiate a refund within 2 business days of your request?
