You can register with your mobile number/email id with OTP. Once you have put the mobile number/email and OTP, registration process will start. Being a B2B platform, the only requirement to register with Bartan.com is that you own or work at a business or a shop. Given the trade oriented nature of the transactions, end consumers will not find enough value on Bartan.com.

‘Add to Cart’ button will activate once your Bartan.com account has been approved. Your account will activate within 24 hours of submission. We will intimate you through email and SMS.For any delay, please contact to customercare@bartan.com

You can login our website with your email ID which you have mentioned during registration process. OTP will be shared on your email.

Click on ‘Contact us’ menu, mention your query and submit. We will contact you shortly.

We have fixed ‘Minimum Order Quantity’ for all products. A buyer needs to purchase at least the mentioned MOQ to continue the trade. For any query, please contact with our team at customercare@bartan.com

You can download Bartan.com App on Google Play store.

7. How do I cancel the order, I have placed?

You can cancel the order only if the product has not been shipped yet. For any order related queries, to cancel or to modify your order – Please email us at customercare@bartan.com.com

8. Does Bartan.com deliver products outside India?

No. We only deliver orders within India.

9. How long will it take to receive my orders?

For all areas serviced by reputed couriers, the delivery time would be within 2 to 7 business days after dispatch (business days exclude Sundays and other holidays).

10. Is COD option available?

COD option is available.

11. Can I modify the shipping address of my order after it has been placed?

You'll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (before shipping has been done) and re-order the same.

12. How do I check the status of my order?

The order status is updated automatically in My Account >> My Orders section on the website. You can log in to your account to check the status of your order anytime or you can email us at customercare@Bartan.com if you have any specific queries regarding your order.

13. Is it safe to save my cards on checkout?

Your card information is saved in a Card Vault with Razor or CC Venue , one of the leading PCI DSS (Payment Card Industry Data Security Standards) compliant payment service providers in India. They use world-class encryption technology to securely share information between Bartan.com and Razor or CC Venue.

14. How do I know my order has been confirmed?

After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order.

15. What happens to my money deducted from my debit card/credit card/Net Banking for an unsuccessful order?

A. Failed transactions are normally rolled back within 7 business days. The time taken can vary from bank to bank and we, unfortunately, won't be able to expedite this. Please check with your bank for more details.
B. If the transaction is successful and the money has been credited to our account we will initiate a refund within 2 business days of your request.